Shipping policy
Thank you for choosing Devoted Child. This Shipping Policy outlines how and when your orders will be delivered.
Shipping Locations
We currently ship within the United States only.
Processing Times
Orders are processed within 1–3 business days after payment is confirmed.
During holidays or high-volume periods, processing times may be slightly longer.
Shipping Methods and Estimated Delivery
Standard delivery within the United States typically takes 3–7 business days after your order has been processed.
Delivery times are estimates and not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Incorrect Shipping Information
Please ensure all address details are accurate before completing your order.
We are not responsible for delayed, lost, or undelivered packages resulting from incorrect information provided at checkout.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, contact us within 7 days of delivery.
Please include your order number and photos if the item is damaged.
We will work with the carrier to investigate and determine the appropriate resolution.
Shipping Restrictions
We do not ship internationally at this time.
Shipments to PO Boxes may experience additional delays depending on the carrier.
Delivery Confirmation
Once a package is marked as delivered by the carrier, responsibility for the package transfers to the customer.
If you believe your package was misdelivered, please contact the carrier directly.
Contact Information
For questions regarding shipping, please contact us at:
devotedchildhq@gmail.com
United States